May 2020

HIPAA-Compliant Video Conferencing

HIPPA-Compliant Video Conferencing

From May 2020

Here’s our assessment on various HIPAA-compliant video conferencing services. We have information on the security, features, and cost-effectiveness of these services. All options include military-grade AES 256-bit encryption.


As of May 30, Zoom will mandate all users install an update with military-grade AES 256-bit encryption. Zoom still is working on end-to-end encryption. In March and April Zoom had several security concerns, many of which had to do simply with unsecure Zoom links being sent out. However, one involved recordings staying in the cloud for hours after being deleted and one included routing through servers in China, sparking privacy concerns.
All issues have been dealt with, but other items on this list have little to no bad news. If you want to use Zoom, HIPAA enabled plans start at $200 per month per account, which comes with 10 hosts. Sales must be contacted for other pricing information. More information below: logo

If you are using , there’s an add-on for $9.99/host/month for HIPAA-compliant video meeting on Chrome. This is one of the most affordable HIPAA-compliant video meeting services if you have a  plan. This plan includes SMS notification, meeting chat, document sharing, and up to 25 participants per meeting. For $14.99/host/month there is an automated transcript that can be activated and then later searched through upon request. We are partnered with . More information below: logo*Note: includes 100% free HIPAA-compliant version is one of the only HIPAA-compliant video services which is 100% free no matter how many sessions you have. There is also no client download required. The free version has end-to-end encryption and is iOS and Android compatible, but has low-definition video and does not include an audio only option. For $35/month/provider it includes HD video, text and email notifications, and on-demand support. More information below:

Free Version:
Premium Plan Pricing:

Amazon Chime Pro

  *Note: Free till June 30, 2020.
Amazon Chime is a HIPAA-compliant video conferencing service with a pay-as-you-go and pay-by-the-minute model which can be cost-effective if calls are infrequent, but it can be costly otherwise. It contains private links, conferencing rooms, and scheduling features. Amazon Chime Pro is offering a free trial until June 30 with some restrictions. More information below:
Amazon Chime Pro price calculator:
Amazon Chime Pro free trial:


Tailored toward therapy Thera-Link is a HIPAA-compliant video software with both host and client scheduling features included. Thera-link Pro is $45/provider/month and includes payment request, an advance client scheduler, and secure file share. Only the ultimate plan, for $65/provider/month includes secure messaging. The ultimate plan also includes listing in a thera-LINK directory for therapists. There is a free 3-day trial for all plans and discounts for annual plans.

More information below:


For $49/provider/month Vsee includes HIPAA-compliant video conferencing and calling as well as intake and consent forms, and a listing on This American Doc. The basic Vsee plan doesn’t have live support, but the enterprise plan has 24/7 support. The enterprise plan also includes a patient scheduler, online credit card payments, and invoices, but sales must be contacted for a price.
More information below:

Macs and iCloud Hijacking

Macs and iCloud Hijacking

From February 2020

Ransomware, or viruses that hold your computer’s information for ransom, are far more common on Windows computers than Macs. However, there is a threat to a Mac that doesn’t require directly encrypting or stealing the computer’s files. iCloud hijacking is when someone reuses a password from a breached website to access iCloud and remotely lock a Mac computer or other Apple device. They then demand money for access to your device. To prevent this, we recommend using two-factor verification for Apple ID.

This makes it so your password and access to one of your devices is required to access you Apple ID.  For more information on two-factor verification or on Macs and ransomware, click on the links below:

Two-Factor Authorization Apple Support
Macworld on Macs and Ransomware


Are Password Banks a Good Idea?

Are Using Password Banks a Good Idea?

From February 2020

Ultimately, the decision is up to you, for although any storage of passwords in the cloud is a security risk, the benefit of having secure and distinct passwords for all your accounts (that you don’t have to memorize) may outweigh the risk. Another benefit is not having to waste time with forgotten passwords.

If you do want to use a password bank, instead of a third-party solution, Apple iCloud Keychain is seamlessly integrated with Apple devices, including Safari and iOS/iPad apps. More information about using iCloud Keychain can be found in the following link:

Set up iCloud Keychain – Apple Support

If you need help with password management or other security concerns, don’t be afraid to ask.


3 Useful macOS Tips

3 Useful macOS Tips

From February 2020

  1. Instant calculator: “Command + Space” can bring up Spotlight, which can help quickly search for files and Applications. While incredibly useful for that alone, it can also be used to do quick currency conversions and basic math, but note it uses commas as decimal points.
  1. Instantly moving things to Trash: “Command + Delete” can instantly move a selected file to Trash, or if you’re a hundred percent sure you want the file gone for good, “Command + Option + Delete” can eliminate a file instantly without you having to empty Trash.
  1. Move open application in the background: If you select “Command” on an open application in the background, you can move it without it going into the foreground of your computer. This can be especially useful when referencing something from another window for whatever you’re working on.

We hope you found these tips and tricks useful.